Filtering Negative Comments

Active 0 Reply 1.4K Views 2016-03-08 16:00:57 Best Practices
Sadly, it's inevitable that you'll see hateful comments and spam on your YouTube videos from time to time. Until recently, there was no way to deal with these comments other than manually removing them. Fortunately, YouTube now offers fantastic tools to help combat unwanted comments.

Within the Community section (in the sidebar when on your Video Manager), you’ll find the Comment settings page. Here you can set filters to help deal with unwanted users and comments.

The Blacklist box lets you enter specific words and phrases that you don’t want appearing in the comments of your videos. These can be anything from swear words to racial slurs or phrases that are commonly used in spam marketing. When YouTube catches one of your blacklisted words or phrases in a comment, it'll automatically hold that comment for review.

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